- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Prisma Accelerate
- Regions
- us, us-east-1
What to do
Check whether you use Prisma Data Platform Prisma Accelerate in us, us-east-1. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 17m it lasted.
Anything that failed between 2024-11-29 19:32 UTC and 2024-11-29 20:48 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 3
- investigating
Description: We are investigating an Accelerate disruption in the us-east-1 region affecting the ability to start new query engines. Affected users: Accelerate users operating in the us-east-1 region Root cause: Currently unknown Workarounds: None
provider
- monitoring
We've identified an issue in the cleanup flow for inactive query engines that led to resource capacity pressure. We've implemented a fix and confirmed that new query engines are being provisioned successfully.
provider
- resolved
We're continuing to observe successful provisioning and cleanup of query engine instances in all regions. This incident is resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-6c5d2a2c0a
Is Prisma Data Platform still down?
No, this incident was resolved 2024-11-29 20:48 UTC. For Prisma Data Platform's live state, see https://down.guide/providers/prisma.
How long did it last?
1h 17m, from 2024-11-29 19:32 UTC to 2024-11-29 20:48 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Accelerate in us, us-east-1.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.