# Accelerate partial disruption in us-east-1

- Provider: [Prisma Data Platform](https://down.guide/providers/prisma)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 17m
- started 2024-11-29 19:32 UTC
- Prisma Accelerate
- us, us-east-1
- id: DWN-6c5d2a2c0a
- Official page: https://stspg.io/n9cyyfqkbsvb

## Updates from Prisma Data Platform
### 2024-11-29 19:32 UTC: investigating
Description: We are investigating an Accelerate disruption in the us-east-1 region affecting the ability to start new query engines.
Affected users: Accelerate users operating in the us-east-1 region
Root cause: Currently unknown
Workarounds: None

### 2024-11-29 19:52 UTC: monitoring
We've identified an issue in the cleanup flow for inactive query engines that led to resource capacity pressure. We've implemented a fix and confirmed that new query engines are being provisioned successfully.

### 2024-11-29 20:48 UTC: resolved
We're continuing to observe successful provisioning and cleanup of query engine instances in all regions. This incident is resolved.

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