# Service Degradation Affecting Subset of Users using Zoom AI API Service in US Region

- Provider: [Zoom](https://down.guide/providers/zoom)
- Confidence: Confirmed
- Impact: Degraded
- lasted 13m
- started 2026-08-25 05:51 UTC
- Zoom AI Services API
- us
- Zoom states the impact was 2026-08-25 01:40 to 05:37 UTC (3h 57m)
- id: DWN-6c9aef7cf9
- Official page: https://stspg.io/yhx3dnvh4232

## Updates from Zoom
### 2026-08-25 05:51 UTC: monitoring
On August 25, between 01:40 UTC to 05:37 UTC, subset of users might have encountered issue using Zoom AI API service in US region. The issue has been successfully resolved. 
Our team will continue to monitor the situation closely and keep you informed of any further developments.

### 2026-08-25 06:04 UTC: resolved
This incident has been resolved and the affected services have been restored.

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