# Platform emails not being sent

- Provider: [Render](https://down.guide/providers/render)
- Confidence: Confirmed
- Impact: Operational
- lasted 30m
- started 2026-10-24 07:11 UTC
- id: DWN-6ea948febf
- Official page: https://stspg.io/rv8myh3m7ggl

## Updates from Render
### 2026-10-24 07:11 UTC: identified
Transactional emails for platform events, including but not limited to new account sign-up email confirmations, service build/deploy failure notifications, password resets, etc. are currently failing to send. We are currently addressing the issue.

### 2026-10-24 07:30 UTC: monitoring
We have applied a fix and see messages successfully delivering. We are monitoring for any further issues.

### 2026-10-24 07:41 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Render? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=render) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Render.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-6ea948febf), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.