- Level
- confirmed
- Worst impact
- Degraded
- Components
- APIManager
- Regions
- anypointmanagementcenter-eu, anypointmanagementcenter-us
What to do
Check whether you use Salesforce APIManager in anypointmanagementcenter-eu, anypointmanagementcenter-us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 46m it lasted.
Anything that failed between 2026-11-09 22:59 UTC and 2026-11-10 00:45 UTC may need a replay.Subscribe to Salesforce's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=salesforce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Salesforce 2
- update
Customers using MuleSoft application programming interfaces (APIs) protected by Service Level Agreement (SLA)-based rate limiting policies may receive "401 Unauthorized" errors, even with valid client credentials. As a result, API calls are rejected. This affects CloudHub 1.0, CloudHub 2.0, and Hybrid runtimes. We identified an issue with a feature setting and began deploying a fix at 23:30 UTC. We'll confirm once the fix is complete and the errors stop. We'll provide an update in 30 minutes or sooner if additional information becomes available.
provider
- update
Customers using MuleSoft application programming interfaces (APIs) protected by service level agreement (SLA)-based rate limiting policies can now make requests successfully, without receiving 401 Unauthorized (access denied) errors. We deployed the fix to all impacted regions. We completed validation and confirmed that services are restored. We apologize for how this incident affected you and your business. We will complete a full investigation to establish the technical trigger and underlying cause, and to put preventive actions in place so this doesn't happen again.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-6ece8dace3
Is Salesforce still down?
No, this incident was resolved 2026-11-10 00:45 UTC. For Salesforce's live state, see https://down.guide/providers/salesforce.
How long did it last?
1h 46m, from 2026-11-09 22:59 UTC to 2026-11-10 00:45 UTC, by the times Salesforce posted.
What was affected?
Salesforce named APIManager in anypointmanagementcenter-eu, anypointmanagementcenter-us.
What caused it?
Salesforce hasn't published a root cause. If it does, it shows here.
Where does this come from?
Salesforce's official status page, https://status.salesforce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.