# Some users may be unable to access the Pinecone web console. All API services remain fully operational.

- Provider: [Pinecone](https://down.guide/providers/pinecone)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 17m
- started 2025-10-20 17:43 UTC
- Console
- id: DWN-6f69f3fc37
- Official page: https://stspg.io/ll62j2qcb5yr

## Updates from Pinecone
### 2025-10-20 17:05 UTC: investigating
We are currently investigating this issue.

### 2025-10-20 17:43 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-10-20 18:00 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Pinecone? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=pinecone) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Pinecone.

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