# Issues Making and Receiving Calls

- Provider: [Aircall](https://down.guide/providers/aircall)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 24m
- started 2026-11-03 15:30 UTC
- Inbound Calls, Outbound Calls
- id: DWN-7010130cd7
- Official page: https://stspg.io/4hfnhgmpsgjg

## Updates from Aircall
### 2026-11-03 15:30 UTC: investigating
We are investigating reports that customers can't make or receive calls.
We are continuously working to stabilize the system performance.

### 2026-11-03 15:42 UTC: monitoring
We've implemented a fix, and error rates are returning to normal for the affected Aircall services. We’re continuing to monitor closely to make sure service remains stable.

### 2026-11-03 15:54 UTC: resolved
This incident has been resolved and the affected Aircall services are operating as expected.
If you’re still seeing any issues, please contact Aircall Support, and we’ll help right away.

From the builder: does your app depend on Aircall? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=aircall) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Aircall.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-7010130cd7), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.