Reports of form notification emails not being delivered to customers in the US

What to do

• Check whether you use Webflow Email Notifications in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h it lasted.

  Anything that failed between 2026-11-10 17:07 UTC and 2026-11-10 18:07 UTC may need a replay.

• Subscribe to Webflow's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=webflow works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

Form notification emails for customers in the US were delayed between approximately 14:01 and 17:15 UTC due to an issue with an upstream provider.

Category: Upstream dependency

Updates from Webflow 3

1. identifiedNov 10, 2026, 5:07 PM UTC

   We've identified that form notification emails not being delivered to customers in the US are the result of issues with an upstream provider. Form submissions can still be reviewed in the Forms tab in Site settings. We're working in collaboration with the provider on a resolution and will share an update as soon as we have more information.

   provider

2. monitoringNov 10, 2026, 5:38 PM UTC

   We're no longer seeing active customer impact related to form notification emails not being delivered to customers in the US. Our team is continuing to monitor the situation closely and will share another update shortly.

   provider

3. resolvedNov 10, 2026, 6:07 PM UTC

   Form notification emails for customers in the US were delayed between approximately 14:01 and 17:15 UTC due to an issue with an upstream provider. Form submissions were not affected and could still be reviewed in the Forms tab in Site settings. We're no longer seeing customer impact related to this issue.

   provider

Corrections

None so far.

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