- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Telnyx's Support AI Assistant (TAIA)
- Down Index
- 26of 100
What to do
Check whether you use Telnyx Telnyx's Support AI Assistant (TAIA). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 18m it lasted.
Anything that failed between 2026-09-25 15:00 UTC and 2026-09-25 15:18 UTC may need a replay.Subscribe to Telnyx's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=telnyx works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Telnyx 4
- investigating
Customers interacting with our AI Assistant widget through chat or email may observe error responses at this time, engineering teams are working to restore the service.
provider
- identified
Engineers have identified the root cause and are working to restore Telnyx AI Assistants service.
provider
- monitoring
Engineers have restored service and continue to monitor.
provider
- resolved
Engineers have resolved the issue and no further errors are observed at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-759cf0f39c
Is Telnyx still down?
No, this incident was resolved 2026-09-25 15:18 UTC. For Telnyx's live state, see https://down.guide/providers/telnyx.
How long did it last?
18m, from 2026-09-25 15:00 UTC to 2026-09-25 15:18 UTC, by the times Telnyx posted.
What was affected?
Telnyx named Telnyx's Support AI Assistant (TAIA).
What caused it?
Telnyx hasn't published a root cause. If it does, it shows here.
Where does this come from?
Telnyx's official status page, https://status.telnyx.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.