# Elevated error rate for some Standard and Basic clusters

- Provider: [CockroachDB Cloud](https://down.guide/providers/cockroachdb)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 48m
- started 2024-11-19 16:48 UTC
- id: DWN-760cdf7f37
- Official page: https://stspg.io/hjd04kyyzjh9

## Root cause
> The root cause of the issue was identified and resolved.

[Postmortem](https://stspg.io/hjd04kyyzjh9)

## Updates from CockroachDB Cloud
### 2024-11-19 16:48 UTC: investigating
We have received alerts indicating elevated error rates on isolated Standard and Basic clusters. The Engineering team is currently investigating the issue.

### 2024-11-19 17:06 UTC: monitoring
The root cause of the issue was identified and resolved. Engineering is monitoring the situation.

### 2024-11-19 18:36 UTC: resolved
The Engineering team has isolated and resolved the elevated error rate for all affected clusters.

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