# HEY is down

- Provider: [Basecamp](https://down.guide/providers/basecamp)
- Confidence: Confirmed
- Impact: Maintenance
- lasted 25m
- started 2023-11-21 16:32 UTC
- HEY
- us
- id: DWN-7693b5b674
- Official page: https://www.37status.com/incidents/60

## Updates from Basecamp
### 2023-11-21 16:32 UTC: investigating
HEY is having some trouble. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.

### 2023-11-21 16:35 UTC: identified
We've discovered the root cause and are actively working on a fix for the trouble with HEY. No ETA yet, but we're on the case. Stay tuned. Thanks for bearing with us, folks.

### 2023-11-21 16:54 UTC: monitoring
HEY's back up and running. You may see some delayed emails. We're working to get those flowing.

### 2023-11-21 16:58 UTC: resolved
HEY's back up and running. We're keeping an eye on things to make sure those emails are flowing smoothly again. Thanks for your patience folks.

From the builder: does your app depend on Basecamp? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=basecamp) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Basecamp.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-7693b5b674), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.