Mux Data monitoring latency

What to do

• Check whether you use Mux Mux Dashboard, Mux Data - Data Collection. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 5h 40m it lasted.

  Anything that failed between 2025-10-02 15:23 UTC and 2025-10-02 21:04 UTC may need a replay.

• Subscribe to Mux's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mux works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mux 6

1. investigatingOct 2, 2025, 3:23 PM UTC

   We are investigating an issue where monitoring data is delayed for many customers

   provider

2. investigatingOct 2, 2025, 3:51 PM UTC

   We are continuing to investigate this issue. Customers affected will see artificially depressed CCV counts and percentages.

   provider

3. investigatingOct 2, 2025, 4:21 PM UTC

   We are continuing to investigate this issue.

   provider

4. identifiedOct 2, 2025, 4:46 PM UTC

   The issue has been identified and a fix is being implemented.

   provider

5. monitoringOct 2, 2025, 5:06 PM UTC

   A fix has been implemented and we continue to monitor the results. Customers should see monitoring data and CCV counts return to normal.

   provider

6. resolvedOct 2, 2025, 9:04 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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