# increased rate of 500 level responses

- Provider: [Loops](https://down.guide/providers/loops)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1h 21m
- started 2025-08-20 17:30 UTC
- Loops, API, Campaigns +3
- id: DWN-7830558fef
- Official page: https://stspg.io/g2nd0rzj0k1c

## Updates from Loops
### 2025-08-20 17:30 UTC: investigating
We are currently investigating this issue.

### 2025-08-20 17:45 UTC: investigating
we have applied a change and are continuing to monitor

### 2025-08-20 18:51 UTC: resolved
This incident has been resolved.

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