# Elevated query errors for Grafana Cloud Metrics in prod-us-east-3

- Provider: [Grafana Cloud](https://down.guide/providers/grafana-cloud)
- Confidence: Confirmed
- Impact: Degraded
- monitoring a fix, open 3h 54m
- started 2026-11-11 20:21 UTC
- us, us-east-3
- Grafana Cloud states the impact was 2026-11-11 17:21 to 17:41 UTC (20m)
- id: DWN-7987a1d616
- Official page: https://stspg.io/k3cgsqwglmzn

## Summary
Grafana Cloud says that between 17:21 and 17:41 UTC, a small percentage of metrics queries failed for some Grafana Cloud Metrics customers in the prod-us-east-3 region. Ingestion was not affected. Query errors have stopped, and the provider is monitoring the service.

_Written by anthropic/claude-haiku-5.5 from Grafana Cloud's own updates._

## Updates from Grafana Cloud
### 2026-11-11 20:21 UTC: monitoring
Between 17:21 and 17:41 UTC, a small percentage of metrics queries for some Grafana Cloud Metrics customers in the prod-us-east-3 region failed. Ingestion was not affected. Query errors have stopped, and we are monitoring the service to confirm it stays stable.

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