# High API Errors rate (09:25–09:42 UTC)

- Provider: [api.video](https://down.guide/providers/api-video)
- Confidence: Confirmed
- Impact: Major outage
- lasted 0m
- started 2025-03-05 09:45 UTC
- api.video states the impact was 2025-03-05 09:25 to 09:42 UTC (17m)
- id: DWN-7ad1076dd5
- Official page: https://stspg.io/bq7164b3jwy8

## Root cause
> Incident Summary: Between 09:25 UTC and 09:42 UTC, our API returned 500 errors due to an issue with our messaging cluster.

[Postmortem](https://stspg.io/bq7164b3jwy8)

## Updates from api.video
### 2025-03-05 09:45 UTC: resolved
Incident Summary:
Between 09:25 UTC and 09:42 UTC, our API returned 500 errors due to an issue with our messaging cluster.
Impact:
During this period, API requests failed, potentially disrupting user workflows.
Root Cause:
The issue was traced to a failure in our messaging cluster, which affected message processing.
Resolution:
Our team identified the problem and restored messaging service, bringing the API back to normal operations by 09:42 UTC.
We apologize for the inconvenience.

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