Service Disruption

Summary

Square says a disruption affected its Kitchen Display System and Orders services, starting around 18:19 UTC on 2026-11-07. The incident is now resolved, with the provider stating that some Square services were impacted and its Engineering team is discussing how to prevent future disruptions.

Written by anthropic/claude-haiku-5.5 from Square's own updates.

What to do

• Check whether you use Square in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 42m it lasted.

  Anything that failed between 2026-11-07 18:19 UTC and 2026-11-07 19:01 UTC may need a replay.

• Subscribe to Square's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=square works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Square 2

1. investigatingNov 7, 2026, 6:19 PM UTC

   We are currently experiencing a disruption with Kitchen Display System and Orders. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

   provider

2. resolvedNov 7, 2026, 7:01 PM UTC

   We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

   provider

Corrections

None so far.

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