# Loki Billing Data Lost

- Provider: [Grafana Cloud](https://down.guide/providers/grafana-cloud)
- Confidence: Confirmed
- Impact: Degraded
- lasted 0m
- started 2026-07-08 15:33 UTC
- Grafana Cloud states the impact was 2026-07-08 13:57 to 14:20 UTC (23m)
- id: DWN-7bc7a983fa
- Official page: https://stspg.io/z0s7nh0tz4ss

## Updates from Grafana Cloud
### 2026-07-08 15:33 UTC: resolved
Between 13:57 and 14:20 UTC (23 minutes), a data gap occurred affecting billing usage data for Loki. Data for this window was not recorded and cannot be recovered.

From the builder: does your app depend on Grafana Cloud? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=grafana-cloud) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Grafana Cloud.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-7bc7a983fa), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.