# FIDO2 / Yubikey issues

- Provider: [Keeper](https://down.guide/providers/keeper)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 23m
- started 2023-11-17 17:08 UTC
- Keeper Web Vault (US)
- us
- id: DWN-7eff2cf6d3
- Official page: https://stspg.io/6xdxxkfd32pk

## Root cause
Keeper promised a root-cause report on 2023-11-17 17:31 UTC; none published yet.

## Updates from Keeper
### 2023-11-17 17:08 UTC: investigating
We are investigating FIDO2 / Yubikey login issues in the US data center.

### 2023-11-17 17:31 UTC: resolved
The FIDO2 / Yubikey login issues have been resolved. The engineering team is still investigating root cause and we'll update the case notes shortly.

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