# Issues with Fin for Salesforce

- Provider: [Intercom](https://down.guide/providers/intercom)
- Confidence: Confirmed
- Impact: Degraded
- lasted 5h 27m
- started 2026-09-16 11:51 UTC
- id: DWN-7f2601615f
- Official page: https://www.finstatus.com/incidents/01M2N0Y11MT015N7214K8Z8PAH

## Updates from Intercom
### 2026-09-16 11:51 UTC: monitoring
Fin for Salesforce customers may experience issues due to an upstream error. We have confirmation a fix is being worked on and will update here as soon as we know more.

### 2026-09-16 17:19 UTC: resolved
All services are presumed to be restored to normal operations. For more information please refer to this status page. (https://status.salesforce.com/incidents/20004433)

From the builder: does your app depend on Intercom? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=intercom) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Intercom.

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