# Issue with push notifications in conversation mobile app

- Provider: [Brevo](https://down.guide/providers/brevo)
- Confidence: Confirmed
- Impact: Degraded
- lasted 15m
- started 2026-09-25 14:42 UTC
- id: DWN-7f32f07cdf
- Official page: https://status.brevo.com/incidents/01M3CG8WVKN8FQXEHFPTN4PTG3

## Updates from Brevo
### 2026-09-25 14:42 UTC: investigating
We’ve detected an issue affecting push notifications, and as a result, some customers may be experiencing disruptions while using it.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.

### 2026-09-25 14:49 UTC: identified
We have identified the cause of the issue affecting push notifications. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.

### 2026-09-25 14:57 UTC: resolved
The issue has been resolved, and all affected services are now functioning normally.
Thank you for your patience while we worked to address the issue.

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