- Level
- confirmed
- Worst impact
- Degraded
- Components
- Prisma Postgres, Prisma Console, Prisma Accelerate
- Regions
- eu
What to do
Check whether you use Prisma Data Platform Prisma Postgres, Prisma Console, Prisma Accelerate in eu. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 56m it lasted.
Anything that failed between 2025-08-04 10:47 UTC and 2025-08-04 18:43 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 6
- investigating
Investigating increased error rates due to network degradation of a upstream provider
provider
- investigating
The upstream provider has identified the issue and are implementing a fix. We are monitoring the situation closely.
provider
- investigating
Upstream provider is continuing work on a fix. Impacted region appears to be restricted around the Frankfurt data centre.
provider
- investigating
Upstream provider has mitigated the current impact and continues to work on a fix.
provider
- monitoring
We continue to monitor the situation.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-8061dcc668
Is Prisma Data Platform still down?
No, this incident was resolved 2025-08-04 18:43 UTC. For Prisma Data Platform's live state, see https://down.guide/providers/prisma.
How long did it last?
7h 56m, from 2025-08-04 10:47 UTC to 2025-08-04 18:43 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Postgres, Prisma Console, Prisma Accelerate in eu.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.