# B2B Ninja Add-To-Quote On Storefront Product Page timeouts

- Provider: [BigCommerce](https://down.guide/providers/bigcommerce)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1h 36m
- started 2026-08-26 10:14 UTC
- id: DWN-8137a73060
- Official page: https://stspg.io/0ymxbgp4sbcx

## Updates from BigCommerce
### 2026-08-26 10:14 UTC: investigating
We are currently investigating an issue affecting stores using B2B Ninja, where users are unable to add products to a quote from the storefront.

### 2026-08-26 11:08 UTC: investigating
We are continuing to investigate this issue.

### 2026-08-26 11:51 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on BigCommerce? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=bigcommerce) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention BigCommerce.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-8137a73060), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.