# Dashboard and integrations outage

- Provider: [Radar](https://down.guide/providers/radar)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 0m
- started 2025-10-20 10:12 UTC
- Dashboard, Webhooks
- us, us-east-1
- Radar states the impact was 2025-10-20 08:24 to 09:34 UTC (1h 10m), and 2025-10-20 08:49 to 10:19 UTC (1h 30m)
- id: DWN-8476045fa1
- Official page: https://stspg.io/j1yqys5jmrf1

## Root cause
> This incident was caused by an AWS service disruption, which has since been mitigated and is now recovering (https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE\_SERVICES/AWS\_MULTIPLE\_SERVICES\_OPERATIONAL\_ISSUE/AWS\_MULTIPLE\_SERVICES\_OPERATIONAL\_ISSUE\_BA540\_514A652BE1A).

[Postmortem](https://stspg.io/j1yqys5jmrf1)

## Updates from Radar
### 2025-10-20 10:12 UTC: resolved
Between 08:24 and 09:34 UTC, integrations and webhooks were impacted by a major outage. Additionally, between 08:49 and 10:19 UTC, our dashboard was impacted by a major outage. APIs remained fully operational during this time. While integrations and most of the dashboard are operational, reporting performance may still be degraded. This incident was caused by an AWS service disruption, which has since been mitigated and is now recovering (https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE\_SERVICES/AWS\_MULTIPLE\_SERVICES\_OPERATIONAL\_ISSUE/AWS\_MULTIPLE\_SERVICES\_OPERATIONAL\_ISSUE\_BA540\_514A652BE1A).

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