Skip to main content
Menu
Mapbox

Incident

Stale or missing live-data in Navgation Api's in ap-southeast-1 datacenter

Operational Lasted 0m · started · Mapbox's page

DWN-84c3ce2679

Level
confirmed
Worst impact
Operational
Regions
ap-southeast-1

What to do

  • Check whether you use Mapbox in ap-southeast-1. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2024-07-28 23:15 UTC and 2024-07-28 23:15 UTC may need a replay.
  • Subscribe to Mapbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 1

  1. resolved

    Navigation api requests (Directions, Map-matching) in hitting our ap-southeast-1 datacenter experienced stale or missing live-data and congestion for 90 minutes. Incident has been resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-84c3ce2679

Is Mapbox still down?

No, this incident was resolved 2024-07-28 23:15 UTC. For Mapbox's live state, see https://down.guide/providers/mapbox.

How long did it last?

0m, from 2024-07-28 23:15 UTC to 2024-07-28 23:15 UTC, by the times Mapbox posted.

What was affected?

Mapbox named in ap-southeast-1.

What caused it?

Mapbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.