# Issues Accessing Site Assets for Users on Telefonica de Argentina

- Provider: [Hostinger](https://down.guide/providers/hostinger)
- Confidence: Confirmed
- Impact: Degraded
- lasted 36d
- started 2026-06-22 13:14 UTC
- Editor, User sites
- us
- id: DWN-8594751ef8
- Official page: https://stspg.io/8n68c59v3bxk

## Updates from Hostinger
### 2026-06-22 13:14 UTC: investigating
Some users in Argentina may be unable to load Website Builder sites or access the editor. This is caused by Telefonica de Argentina blocking a domain used to deliver site assets.
We are working on the situation. As a temporary workaround, affected users may try connecting via a different network or VPN.

### 2026-07-28 14:00 UTC: resolved
The issue is identified to be on the Movistar Telefonica ISP provider side. Provider was contacted and provided following instructions:
"We ask that you instruct your users to contact our customer service team by first leaving a public message, followed by a private one. In the private message, they should specify that they are having an issue with a particular page (yours) so that our technical support team can properly categorize the claim. This will allow us to resolve the issue."

From the builder: does your app depend on Hostinger? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=hostinger) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Hostinger.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-8594751ef8), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.