# Issue with search and moving cards for some users

- Provider: [Trello](https://down.guide/providers/trello)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 56m
- started 2024-07-25 19:31 UTC
- Trello.com
- id: DWN-860913f14c
- Official page: https://stspg.io/fn6qd2t28g32

## Root cause
Trello promised a root-cause report on 2024-07-25 19:31 UTC; none published yet.

## Updates from Trello
### 2024-07-25 19:31 UTC: investigating
We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root cause.

### 2024-07-25 19:31 UTC: investigating
We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root cause

### 2024-07-25 20:00 UTC: identified
We’ve identified the issue causing problems with moving and searching for cards on Trello. We’re currently working on implementing a fix, and a new update will be shared soon.

### 2024-07-25 20:27 UTC: resolved
We previously identified the issue with moving cards and searching for cards in Trello. The issue has been resolved and Trello is operating normally.

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