# API Service Degradation

- Provider: [Chargebee](https://down.guide/providers/chargebee)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-05-18 11:05 UTC
- API (US), API (EU), API (AU)
- eu, us
- Chargebee states the impact was 2026-05-18 10:06 to 10:17 UTC (11m)
- id: DWN-872fd67cc8
- Official page: https://stspg.io/cxh7rjf0h4dt

## Updates from Chargebee
### 2026-05-18 11:05 UTC: resolved
We experienced an issue causing intermittent 5xx errors across all regions, which was traced back to an internal change. We have reverted it to restore full stability. We apologize for any inconvenience this may have caused.
Update:
Impact Window: 10:06 UTC to 10:17 UTC

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