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Oracle Cloud

Incident

Multiple Services | India West (Mumbai) | 9d3c3a6f

Degraded Lasted 0m · started · Oracle Cloud's page

DWN-876b6ced98

Level
confirmed
Worst impact
Degraded
Regions
apac, in

What to do

  • Check whether you use Oracle Cloud in apac, in. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2024-04-24 17:28 UTC and 2024-04-24 17:28 UTC may need a replay.
  • Subscribe to Oracle Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=oracle-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Oracle Cloud 2

  1. resolved

    Apr 24 17:28 UTC Resolved - We've resolved the issue that affected OCI services in the India West (Mumbai) region. Oracle engineers have validated that service access and functionality are now fully restored. If you continue to experience any issues, please reach out to Oracle Support. Customer Impact: Customers may have been unable to use or connect to some OCI services in the region. Further updates will be provided as events warrant. Start Time : April 24, 2024 15:03 UTC End Time : April 24, 2024 16:06 UTC Reference Number: 9d3c3a6f Apr 24 17:07 UTC Monitoring - After applying mitigation steps in the India West (Mumbai) region, Oracle engineers are observing initial signs of recovery for the affected OCI services. Further updates will be provided in approximately 60 minutes or as new information becomes available. Customer Impact: Customers may be unable to use or connect to some OCI services in the region. Further updates will be provided as events warrant. Start Time : April 24, 2024 15:03 UTC Reference Number: 9d3c3a6f Apr 24 16:35 UTC Identified - We have identified an issue in the India West (Mumbai) region that may be impacting OCI services and have taken steps towards recovery. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner. Customer Impact: Customers may be unable to use or connect to some OCI services in the region. Further updates will be provided as events warrant. Start Time : April 24, 2024 15:03 UTC Reference Number: 9d3c3a6f Apr 24 16:29 UTC Investigating - We are investigating an issue in the India West (Mumbai) region that may be impacting OCI services. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner.  Customer Impact: Customers may be unable to use or connect to some OCI services in the region. Further updates will be provided as events warrant. Start Time : April 24, 2024 15:03 UTC Reference Number: 9d3c3a6f Apr 24 16:23 UTC Investigating - We are investigating an issue in the India West (Mumbai) region that may be impacting OCI services. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner.  Customer Impact: Customers may be unable to use or connect to some OCI services in the region. Further updates will be provided as events warrant. Start Time : April 24, 2024 15:03 UTC Reference Number: 9d3c3a6f

    provider

  2. resolved

    Apr 24 17:28 UTC Resolved - We've resolved the issue that affected OCI services in the India West (Mumbai) region. Oracle engineers have validated that service access and functionality are now fully restored. If you continue to experience any issues, please reach out to Oracle Support. Customer Impact: Customers may have been unable to use or connect to some OCI services in the region. Further updates will be provided as events warrant. Start Time : April 24, 2024 15:03 UTC End Time : April 24, 2024 16:06 UTC Reference Number: 9d3c3a6f Apr 24 17:07 UTC Monitoring - After applying mitigation steps in the India West (Mumbai) region, Oracle engineers are observing initial signs of recovery for the affected OCI services. Further updates will be provided in approximately 60 minutes or as new information becomes available. Customer Impact: Customers may be unable to use or connect to some OCI services in the region. Further updates will be provided as events warrant. Start Time : April 24, 2024 15:03 UTC Reference Number: 9d3c3a6f Apr 24 16:35 UTC Identified - We have identified an issue in the India West (Mumbai) region that may be impacting OCI services and have taken steps towards recovery. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner. Customer Impact: Customers may be unable to use or connect to some OCI services in the region. Further updates will be provided as events warrant. Start Time : April 24, 2024 15:03 UTC Reference Number: 9d3c3a6f Apr 24 16:29 UTC Investigating - We are investigating an issue in the India West (Mumbai) region that may be impacting OCI services. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner. Customer Impact: Customers may be unable to use or connect to some OCI services in the region. Further updates will be provided as events warrant. Start Time : April 24, 2024 15:03 UTC Reference Number: 9d3c3a6f Apr 24 16:23 UTC Investigating - We are investigating an issue in the India West (Mumbai) region that may be impacting OCI services. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner. Customer Impact: Customers may be unable to use or connect to some OCI services in the region. Further updates will be provided as events warrant. Start Time : April 24, 2024 15:03 UTC Reference Number: 9d3c3a6f

    provider

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Corrections

None so far.

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Questions about DWN-876b6ced98

Is Oracle Cloud still down?

No, this incident was resolved 2024-04-24 17:28 UTC. For Oracle Cloud's live state, see https://down.guide/providers/oracle-cloud.

How long did it last?

0m, from 2024-04-24 17:28 UTC to 2024-04-24 17:28 UTC, by the times Oracle Cloud posted.

What was affected?

Oracle Cloud named in apac, in.

What caused it?

Oracle Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Oracle Cloud's official status page, https://ocistatus.oraclecloud.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.