# Automations and Background Actions Delayed

- Provider: [Asana](https://down.guide/providers/asana)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2024-07-26 21:10 UTC
- Automations and Background Actions, Automations and Background Actions
- id: DWN-8868e50cb7
- Official page: https://stspg.io/vm3zky3hkhjl

## Updates from Asana
### 2024-07-26 21:10 UTC: resolved
On 2024-07-26, a deployment of new code introduced a bug which caused delays for automations and background actions for a subset of our customers. Jobs were delayed between 00:55 and 12:30 UTC. We reverted this deployment, which allowed our system to catch up.
Impact: During the incident, a subset of customers experienced delayed background actions, such as rules, email notifications, imports, and exports. For a small fraction of customers, during a 7-hour period, automations may not have executed as intended.
Moving forward: We have identified the root cause of this particular bug and will improve our systems and processes to prevent it from happening in the future.

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