# Partial degradation of image processing and file delivery

- Provider: [Uploadcare](https://down.guide/providers/uploadcare)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 2h 51m
- started 2020-05-19 08:44 UTC
- CDN
- Uploadcare states the impact was 2020-05-19 08:20 to 09:20 UTC (1h)
- id: DWN-8889f74cec
- Official page: http://stspg.io/h9kw5rvn22k7

## Root cause
> From 8:20 to 9:20 UTC we’ve experienced partial outage of our image processing and file delivery due to degradation of our storage subsystem.

[Postmortem](http://stspg.io/h9kw5rvn22k7)

## Updates from Uploadcare
### 2020-05-19 08:44 UTC: investigating
We're experiencing issues with image processing and file delivery.

### 2020-05-19 09:15 UTC: identified
We have identified the issue.

### 2020-05-19 09:24 UTC: identified
We have identified the issue.

### 2020-05-19 09:52 UTC: monitoring
The issue is resolved. We are monitoring the situation.

### 2020-05-19 11:35 UTC: resolved
From 8:20 to 9:20 UTC we’ve experienced partial outage of our image processing and file delivery due to degradation of our storage subsystem. The issue is resolved. All systems are working properly now.

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