# Customers using OpenMetric for external observability may see gaps in some metrics

- Provider: [Temporal Cloud](https://down.guide/providers/temporal-cloud)
- Confidence: Confirmed
- Impact: Degraded
- lasted 4d 21h
- started 2026-05-22 01:30 UTC
- Metrics
- id: DWN-899ee92c21
- Official page: https://stspg.io/w8lfs58pg9rw

## Updates from Temporal Cloud
### 2026-05-22 01:30 UTC: monitoring
Customers using OpenMetrics to scrape their Temporal Cloud metrics may see gaps in their data for metrics ending with \_limit mentioned here (https://docs.temporal.io/cloud/metrics/openmetrics/metrics-reference#limit-metrics)

### 2026-05-26 23:15 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Temporal Cloud? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=temporal-cloud) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Temporal Cloud.

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