# Service Disruption

- Provider: [Figma](https://down.guide/providers/figma)
- Confidence: Confirmed
- Impact: Operational
- lasted 13h 4m
- started 2025-04-07 16:47 UTC
- Real-time collaboration server
- id: DWN-89c3124f6e
- Official page: https://stspg.io/ychfs0lwtx61

## Updates from Figma
### 2025-04-07 16:47 UTC: investigating
We are investigating an issue users are experiencing when loading comments in some files.

### 2025-04-07 17:25 UTC: monitoring
We have resolved the issue causing some users to be unable to load their comments, and are monitoring.

### 2025-04-08 05:50 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-04-08 05:51 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Figma? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=figma) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Figma.

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