# October usage report visualization issue

- Provider: [Grafana Cloud](https://down.guide/providers/grafana-cloud)
- Confidence: Confirmed
- Impact: Degraded
- lasted 3d 3h
- started 2026-11-03 22:00 UTC
- Cost Management and Billing
- us
- id: DWN-8a682ae21d
- Official page: https://stspg.io/ksvgzjk4ctnl

## Summary
Grafana Cloud says an issue with its billing metrics exporter caused October usage to show as 0 in its cost management app. The provider says billing was not affected, and the incident is now marked resolved after work to backfill the missing data.

_Written by anthropic/claude-haiku-5.5 from Grafana Cloud's own updates._

## Updates from Grafana Cloud
### 2026-11-03 22:00 UTC: identified
There was an issue with our billing metrics exporter that caused us to mis-report usage for October at month-end. This is causing October usage to be reported as 0 in our cost management app. We are working to backfill the correct data. 
Note that this did not affect billing, and is only a visualization issue.

### 2026-11-04 22:11 UTC: identified
We are still working to backfill the correct data. 
Note that this did not affect billing, and is only a visualization issue.

### 2026-11-06 21:41 UTC: identified
We are currently back filling the missing data. We will provide another update once the backfill has been completed.

### 2026-11-07 01:16 UTC: resolved
This incident has been resolved.

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