- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Main site
- Down Index
- 34of 100
What to do
Check whether you use Hex Main site. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 55m it lasted.
Anything that failed between 2025-04-25 13:20 UTC and 2025-04-25 16:15 UTC may need a replay.Subscribe to Hex's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Hex 3
- identified
We've identified an issue with published apps using the pre-run cells in the background feature and are working on implementing a fix.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-8d5589fca6
Is Hex still down?
No, this incident was resolved 2025-04-25 16:15 UTC. For Hex's live state, see https://down.guide/providers/hex.
How long did it last?
2h 55m, from 2025-04-25 13:20 UTC to 2025-04-25 16:15 UTC, by the times Hex posted.
What was affected?
Hex named Main site.
What caused it?
Hex hasn't published a root cause. If it does, it shows here.
Where does this come from?
Hex's official status page, https://status.hex.tech, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.