# Service disruption

- Provider: [Apify](https://down.guide/providers/apify)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 35m
- started 2025-04-10 13:04 UTC
- Web (apify.com), Datacenter, Dataset +9
- id: DWN-8e0cf3235d
- Official page: https://stspg.io/lqdvmmpr81g4

## Updates from Apify
### 2025-04-10 13:04 UTC: monitoring
A problem with deploying new services caused a system-wide restart and 5-7 minutes long service disruption. The system has recovered after the restart, and the Actors continue operating but the performance is largely degraded.

### 2025-04-10 13:28 UTC: investigating
We are currently investigating this issue.

### 2025-04-10 13:41 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-04-10 13:46 UTC: monitoring
We identified the root cause and changed the configuration to prevent this from happening again.

### 2025-04-10 14:39 UTC: resolved
This incident has been resolved.

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