# Insights sporadically unavailable

- Provider: [Hotjar](https://down.guide/providers/hotjar)
- Confidence: Confirmed
- Impact: Operational
- lasted 36m
- started 2024-11-28 09:48 UTC
- us
- id: DWN-8e306613d8
- Official page: https://stspg.io/nplkvrlzdmx1

## Updates from Hotjar
### 2024-11-28 09:48 UTC: investigating
We’re investigating an issue with a failing system that is causing sporadic maintenance mode messages to appear.
Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.
Thanks for bearing with us!

### 2024-11-28 10:05 UTC: identified
The external service has recovered and normal operations have returned.
We are monitoring the situation to ensure that everything is stable.

### 2024-11-28 10:07 UTC: monitoring
The external service has recovered and normal operations have returned.
We are monitoring the situation to ensure that everything is stable.

### 2024-11-28 10:24 UTC: resolved
This incident is now resolved. Thanks for bearing with us!

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