# Unable to fetch secrets from the Doppler dashboard and API

- Provider: [Doppler](https://down.guide/providers/doppler)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 22m
- started 2023-08-04 22:28 UTC
- API (api.doppler.com), Dashboard (dashboard.doppler.com)
- id: DWN-8e9f010256
- Official page: https://stspg.io/s4r601cq5k78

## Root cause
> This incident was caused by a faulty Kubernetes NetworkPolicy change.

[Postmortem](https://stspg.io/s4r601cq5k78)

## Updates from Doppler
### 2023-08-04 22:28 UTC: investigating
We are currently investigating this issue.

### 2023-08-04 22:46 UTC: investigating
We are continuing to investigate this issue.

### 2023-08-04 22:50 UTC: resolved
This incident has been resolved.

### 2023-08-04 23:18 UTC: postmortem
This incident was caused by a faulty Kubernetes NetworkPolicy change. We’ll be evaluating how we can adjust our deployment procedures to catch these changes in the future.

From the builder: does your app depend on Doppler? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=doppler) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Doppler.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-8e9f010256), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.