# Authentication issue, showing something went wrong

- Provider: [Aircall](https://down.guide/providers/aircall)
- Confidence: Confirmed
- Impact: Degraded
- lasted 2m
- started 2026-01-15 08:31 UTC
- Login
- Aircall states the impact was 2026-01-15 08:12 to 08:20 UTC (8m)
- id: DWN-9025e65176
- Official page: https://stspg.io/3f2f47m3h84t

## Updates from Aircall
### 2026-01-15 08:31 UTC: investigating
We are currently exploring an issue where users are unable to log in, and a "Something went wrong" error message is displayed.

### 2026-01-15 08:32 UTC: identified
The root cause has been identified and we are applying a fix

### 2026-01-15 08:32 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-01-15 08:33 UTC: resolved
This incident has been resolved.
We have observed temporary instability impacting login performance from 08:12 to 08:20 UTC.

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