# Elevated 5XX errors in Schedule API at Opsgenie USA region

- Provider: [Opsgenie](https://down.guide/providers/opsgenie)
- Confidence: Confirmed
- Impact: Degraded
- lasted 0m
- started 2024-12-16 17:18 UTC
- us
- Opsgenie states the impact was 2024-12-16 15:30 to 17:00 UTC (1h 30m)
- id: DWN-907943280a
- Official page: https://stspg.io/ll8c80rhbqsv

## Updates from Opsgenie
### 2024-12-16 15:30 UTC: resolved
Our team has identified the issue in Schedule API between 15:30 UTC and 17:00 UTC. We saw performance degradation and 5XX errors in response. Faulty deployment has been reverted quickly in the USA region and rapid recovery is seen. We are monitoring the system for a full recovery right now. The Schedule API is up and running again without any data loss.

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