# CloudWatch request timeouts in prod-us-central-0

- Provider: [Grafana Cloud](https://down.guide/providers/grafana-cloud)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2026-09-14 13:04 UTC
- us, us-central-0
- id: DWN-9178a212ae
- Official page: https://stspg.io/fbswxlld304t

## Updates from Grafana Cloud
### 2026-09-14 12:00 UTC: resolved
Some customers experienced timeouts affecting CloudWatch traffic in prod-us-central-0 for approximately one hour. Service has since been restored.
This incident did not affect all customers. We are publishing this update retrospectively and apologise for the disruption.

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