# Degraded performance for Grafana Cloud Metrics in prod-us-central-7

- Provider: [Grafana Cloud](https://down.guide/providers/grafana-cloud)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 36m
- started 2026-11-11 20:37 UTC
- Azure US Central - us-central7, Azure US Central - us-central7: Ingestion, Azure US Central - prod-us-central-7: Querying +1
- us, us-central-7, us-central7
- id: DWN-917b188026
- Official page: https://stspg.io/b9w7n973q0st

## Updates from Grafana Cloud
### 2026-11-11 20:37 UTC: investigating
We are investigating an issue affecting Grafana Cloud Metrics, Logs, and Traces in the prod-us-central-7 region. Some customers may see failed or delayed writes, query errors, and failed alerting and recording rule evaluations.

### 2026-11-11 21:24 UTC: investigating
We are continuing to investigate this issue.

### 2026-11-11 21:27 UTC: investigating
We are continuing to investigate this issue.

### 2026-11-11 22:07 UTC: monitoring
Traffic has recovered and we are monitoring the results.

### 2026-11-11 22:13 UTC: resolved
Increased latency on a cloud provider database resulted in a 50m write and rule evaluation outage, starting about 2020 UTC. Metrics rule evaluations were last to recover, around 2110 UTC.

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