# Subset of SIP Outbound Call Failures in US East

- Provider: [LiveKit Cloud](https://down.guide/providers/livekit)
- Confidence: Confirmed
- Impact: Degraded
- lasted 0m
- started 2026-03-23 18:00 UTC
- us
- LiveKit Cloud states the impact was 2026-03-23 15:00 to 17:25 UTC (2h 25m)
- id: DWN-92bbca9f69
- Official page: https://stspg.io/d6rdtgq9z5n2

## Updates from LiveKit Cloud
### 2026-03-23 18:00 UTC: resolved
Between 15:00–17:25 UTC, a subset of SIP outbound calls in the US East region experienced failures due to an internal DNS resolution issue on a single host. Approximately 1.22% of calls within the region were affected. The affected host was taken out of rotation and workloads were redistributed. Call failure rates returned to baseline following remediation.

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