# Intermittent API Failures - EU Region

- Provider: [Chargebee](https://down.guide/providers/chargebee)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-05-20 16:09 UTC
- API (EU), Checkout (EU), hCaptcha
- eu
- Chargebee states the impact was 2026-05-20 15:02 to 15:16 UTC (14m)
- id: DWN-92cfdfcbd4
- Official page: https://stspg.io/3kdmlt5qt4f2

## Updates from Chargebee
### 2026-05-20 16:09 UTC: resolved
We experienced intermittent API request timeouts in the EU region between 15:02 UTC and 15:16 UTC. The issue has since been resolved, and services are operating normally.

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