- Level
- confirmed
- Worst impact
- Major outage
- Components
- cloud.strapi.io, Third party services
- Down Index
- 56of 100
What to do
Check whether you use Strapi Cloud cloud.strapi.io, Third party services. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 24m it lasted.
Anything that failed between 2026-11-11 20:55 UTC and 2026-11-11 22:19 UTC may need a replay.Subscribe to Strapi Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=strapi-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Strapi Cloud 6
- downtime
We are currently experiencing an incident with our upstream hosting provider. Some users may be experiencing HTTP 500 errors. We are working with our provider to resolve the incident, and will provide updates as they come.
provider
- degraded
We are currently experiencing an incident with our upstream hosting provider. Some users may be experiencing HTTP 500 errors. We are working with our provider to resolve the incident, and will provide updates as they come.
provider
- degraded
Update: Our upstream hosting provider has traced the issue to their US-East region. Strapi Cloud projects hosted there may still be returning HTTP 500 errors. We’re temporarily moving affected Strapi instances to another US region so they’re back online while the provider works on a fix. We will post the next update in 1 hour, or sooner if something changes.
provider
- degraded
Update: We’ve moved the affected Strapi instances to a new US region, and they’re back online. Our upstream provider is also seeing improvement in US-East. Connectivity between two of their sites is back, and they’re monitoring the results. If your project is still returning HTTP 500 errors, let us know through support and we’ll look at it directly. We’ll post the next update in 1 hour, or sooner if something changes.
provider
- resolved
The issue is resolved and all services are operating normally. Thank you for you patience!
provider
- resolved
The issue is resolved and all services are operating normally. Thank you for you patience!
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9316acd64a
Is Strapi Cloud still down?
No, this incident was resolved 2026-11-11 22:19 UTC. For Strapi Cloud's live state, see https://down.guide/providers/strapi-cloud.
How long did it last?
1h 24m, from 2026-11-11 20:55 UTC to 2026-11-11 22:19 UTC, by the times Strapi Cloud posted.
What was affected?
Strapi Cloud named cloud.strapi.io, Third party services.
What caused it?
Strapi Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Strapi Cloud's official status page, https://status.strapi.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.