# Issues persisting identities with empty trait values

- Provider: [Flagsmith](https://down.guide/providers/flagsmith)
- Confidence: Confirmed
- Impact: Degraded
- lasted 0m
- started 2024-12-04 11:30 UTC
- id: DWN-946893025e
- Official page: https://stspg.io/40yy03zkfzyw

## Updates from Flagsmith
### 2024-12-04 11:30 UTC: resolved
Resolved at: 15:22 UTC
A bug in the validation logic traits meant that identities with traits that have a value of "" would cause an exception, resulting in the identity not being stored correctly when updates were made. This issue was resolved at 15:22 UTC, any new requests to retrieve an identity's flags, or store their traits will correctly store those traits.

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