# Increased error rates

- Provider: [Substack](https://down.guide/providers/substack)
- Confidence: Confirmed
- Impact: Major outage
- lasted 18m
- started 2024-08-13 19:24 UTC
- Substack publications, Writer dashboards, Substack.com
- id: DWN-94eeccc2ba
- Official page: https://stspg.io/z9k07r203jth

## Updates from Substack
### 2024-08-13 19:24 UTC: investigating
We are investigating reports of increased error rates across Substack.

### 2024-08-13 19:27 UTC: identified
We have resolved the issue and have fully recovered. We will continue to monitor.

### 2024-08-13 19:29 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2024-08-13 19:42 UTC: resolved
This incident has been resolved.

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