# Agent Audio Output Failing

- Provider: [Bland AI](https://down.guide/providers/bland)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-02-09 20:06 UTC
- AWS ec2-ap-southeast-2, AWS ec2-us-west-2
- ap-southeast-2, us, us-west-2
- Bland AI states the impact was 2026-02-09 19:24 to 19:45 UTC (21m)
- id: DWN-94ef3adfe0
- Official page: https://stspg.io/mbw369h2vws0

## Updates from Bland AI
### 2026-02-09 20:06 UTC: monitoring
From 11:24-11:45 PST some calls experienced a disruption where agent audio was not being played, resulting in silence on the call. This issue is fully resolved but full impact is still being investigated.

### 2026-02-09 20:06 UTC: resolved
This incident has been resolved.

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