# Service Degradation Affecting Zoom Marketplace and AI Companion Services

- Provider: [Zoom](https://down.guide/providers/zoom)
- Confidence: Confirmed
- Impact: Degraded
- lasted 16m
- started 2026-08-02 01:45 UTC
- Marketplace, Zoom AI
- Zoom states the impact was 2026-08-02 00:00 to 01:16 UTC (1h 16m)
- id: DWN-9566a64639
- Official page: https://stspg.io/gmbjxpfn2hq7

## Updates from Zoom
### 2026-08-02 01:45 UTC: monitoring
On Aug 2, Between 00:00 UTC - 01:16 UTC, users experiencing service degradation affecting Zoom Marketplace and AI Companion Services has been successfully resolved. 
Our team will continue to monitor the situation closely and keep you informed of any further developments.

### 2026-08-02 02:01 UTC: resolved
This incident has been resolved and the affected services have been restored.

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