# Help Center unavailable for some customers

- Provider: [Clearbit](https://down.guide/providers/clearbit)
- Confidence: Confirmed
- Impact: Operational
- lasted 1h 33m
- started 2023-09-05 17:05 UTC
- Dashboard, Person API, API +16
- id: DWN-9771dfcc78
- Official page: https://stspg.io/zb4jhstyb10l

## Updates from Clearbit
### 2023-09-05 17:05 UTC: investigating
We’re investigating an issue where Clearbit's Help Center isn't resolving for some customers. We are working with our Help Center provider to identify the root cause and bring performance back to normal.

### 2023-09-05 18:38 UTC: resolved
Clearbit Help Center is now available

From the builder: does your app depend on Clearbit? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=clearbit) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Clearbit.

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