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Mapbox

Incident

Increased HTTP error rates and latency

Operational Lasted 21h 5m · started · Mapbox's page

DWN-98a420d5e0

Level
confirmed
Worst impact
Operational
Components
API

What to do

  • Check whether you use Mapbox API. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 21h 5m it lasted.

    Anything that failed between 2023-09-18 19:25 UTC and 2023-09-19 16:30 UTC may need a replay.
  • Subscribe to Mapbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 6

  1. investigating

    We are currently investigating an increase in HTTP error rates and latency for Maps APIs

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. monitoring

    All APIs are currently operational. We are continuing to monitor performance.

    provider

  6. resolved

    This incident has been resolved. All systems operational.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-98a420d5e0

Is Mapbox still down?

No, this incident was resolved 2023-09-19 16:30 UTC. For Mapbox's live state, see https://down.guide/providers/mapbox.

How long did it last?

21h 5m, from 2023-09-18 19:25 UTC to 2023-09-19 16:30 UTC, by the times Mapbox posted.

What was affected?

Mapbox named API.

What caused it?

Mapbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.